Eric Vökel Boutique Apartments - Madrid Suites

We’ve stayed in Madrid many times, but our experience at Eric Vökel Madrid Suites was truly exceptional! The front desk staff—especially Ruslana—was warm, kind, and wonderfully hospitable. She went above and beyond by accommodating our early arrival, arranging a late check-out, and kindly storing our luggage. She was also incredibly sweet with our children, which made our stay feel even more special. The suite itself was perfect: comfortable beds, well-equipped amenities, and thoughtful touches throughout. We especially appreciated the cool air conditioning and the convenience of the in-suite washer/dryer. Don’t hesitate to book—and if you can, ask for Ruslana. She will take excellent care of you!

Brilliant city centre location in a vibrant neighbourhood, with loads of bars and eateries nearby. Walkable to Gran Via and big plazas for sightseeing and shopping. Lovely accommodation and decent kitchen for self catering. Perfect for a family. We loved it! Only small downside was nothing to do with the apartment but the road outside is quite busy, so if you want total silence at nighttime then you would prefer to sleep in the back bedroom. But as it’s so well located this is not an issue for us.

The apartment was spacious and comfortable. It was extremely well located, in an interesting area not right in the city centre, but close enough to walk there (and to most places of interest). It was also very close to a Metro station. Staff at reception were helpful and we appreciated being allowed to check in very early (after our flight arrived).

I loved everything! The front desk staff was kind, friendly, and always available to help. The apartment itself was beautiful – very clean, modern, and well-equipped. We had everything we needed. The beds were very comfortable, the shower was spacious and relaxing, and the apartment smelled amazing. The location is excellent – very close to Gran Vía and the city center. I highly recommend this place and will definitely return on my next visit to Madrid!

When you enter the apartment, you can tell the entire building has gone through an extensive renovation, the kitchen & bathrooms are so new and being looked after well! The location was central enough, walking distance to many amenities. Bedsheets & towels were very clean, mark-free and the kitchen came with a small “cleaning kit” which we found very cute & thoughtful. The rooftop terrace gave a nice understanding of the architecture and the vibe of the neighbourhood.